{"id":3,"date":"2024-03-12T20:21:38","date_gmt":"2024-03-12T19:21:38","guid":{"rendered":"http:\/\/lunarium.be\/?page_id=3"},"modified":"2026-04-27T20:55:13","modified_gmt":"2026-04-27T18:55:13","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/lunarium.be\/index.php\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>Derni\u00e8re mise \u00e0 jour : 27\/04\/2026<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La protection de votre vie priv\u00e9e est essentielle pour Lunarium. La pr\u00e9sente politique de confidentialit\u00e9 d\u00e9crit comment vos donn\u00e9es personnelles sont collect\u00e9es, utilis\u00e9es et prot\u00e9g\u00e9es lorsque vous visitez ou passez commande sur lunarium.be.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Responsable du traitement<\/h2>\n\n\n<p class=\"wp-block-paragraph\"><strong>Lunarium<\/strong> &#8211; Dubois Emeline<br>Rue Sous-le-Bois 131, 7110 Str\u00e9py-Bracquegnies, Belgique<br>BCE : 0782.669.640<br>E-mail : <a href=\"mailto:emislunarium@gmail.com\">emislunarium@gmail.com<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Donn\u00e9es collect\u00e9es<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Selon votre interaction avec le site, les cat\u00e9gories de donn\u00e9es suivantes peuvent \u00eatre collect\u00e9es :<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Donn\u00e9es de commande<\/strong> : nom, pr\u00e9nom, adresse de livraison et de facturation, e-mail, t\u00e9l\u00e9phone<\/li>\n<li><strong>Donn\u00e9es de paiement<\/strong> : trait\u00e9es directement par les prestataires de paiement (Stripe via WooCommerce Payments, PayPal). Les coordonn\u00e9es bancaires compl\u00e8tes ne transitent jamais par lunarium.be<\/li>\n<li><strong>Donn\u00e9es de compte client<\/strong> (si cr\u00e9ation) : identifiants de connexion, historique de commandes<\/li>\n<li><strong>Demande de devis personnalis\u00e9<\/strong> : informations soumises via le formulaire Google Forms<\/li>\n<li><strong>Donn\u00e9es techniques<\/strong> : adresse IP, type de navigateur, pages visit\u00e9es, dur\u00e9e de visite (via Jetpack Statistics)<\/li>\n<li><strong>Cookies<\/strong> : voir section d\u00e9di\u00e9e ci-dessous<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Finalit\u00e9s du traitement<\/h2>\n\n\n<ul class=\"wp-block-list\">\n<li>Traiter et exp\u00e9dier vos commandes<\/li>\n<li>\u00c9tablir les factures et respecter les obligations comptables et fiscales (dur\u00e9e de conservation : 7 ans)<\/li>\n<li>G\u00e9rer le service apr\u00e8s-vente, les retours et les r\u00e9clamations<\/li>\n<li>R\u00e9pondre aux demandes de devis personnalis\u00e9<\/li>\n<li>Am\u00e9liorer le site et analyser son audience (statistiques anonymis\u00e9es)<\/li>\n<li>S\u00e9curiser le site contre les attaques et fraudes<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Base l\u00e9gale (RGPD)<\/h2>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ex\u00e9cution du contrat<\/strong> pour les commandes (art. 6.1.b RGPD)<\/li>\n<li><strong>Obligation l\u00e9gale<\/strong> pour la facturation et la comptabilit\u00e9 (art. 6.1.c)<\/li>\n<li><strong>Consentement<\/strong> pour les cookies non essentiels et l&rsquo;analyse d&rsquo;audience (art. 6.1.a)<\/li>\n<li><strong>Int\u00e9r\u00eat l\u00e9gitime<\/strong> pour la s\u00e9curit\u00e9 du site et la pr\u00e9vention de la fraude (art. 6.1.f)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Sous-traitants et destinataires<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Vos donn\u00e9es peuvent \u00eatre communiqu\u00e9es aux sous-traitants suivants, uniquement pour les finalit\u00e9s d\u00e9crites :<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>OVH SAS<\/strong> (France) &#8211; h\u00e9bergement du site<\/li>\n<li><strong>Stripe \/ WooCommerce Payments<\/strong> (Irlande \/ USA avec garanties RGPD) &#8211; traitement des paiements par carte<\/li>\n<li><strong>PayPal (Europe) S.\u00e0 r.l.<\/strong> (Luxembourg) &#8211; traitement des paiements PayPal<\/li>\n<li><strong>Google LLC<\/strong> &#8211; h\u00e9bergement du formulaire de devis (Google Forms) et avis Google affich\u00e9s via Trustindex<\/li>\n<li><strong>Automattic \/ Jetpack<\/strong> &#8211; statistiques de fr\u00e9quentation<\/li>\n<li><strong>bpost<\/strong> ou autre transporteur &#8211; livraison des commandes<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Transferts hors Union europ\u00e9enne<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Certains sous-traitants (Google, Stripe, Automattic) peuvent traiter des donn\u00e9es en dehors de l&rsquo;Union europ\u00e9enne. Ces transferts s&rsquo;appuient sur les clauses contractuelles types adopt\u00e9es par la Commission europ\u00e9enne et\/ou le Data Privacy Framework UE-USA.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Dur\u00e9e de conservation<\/h2>\n\n\n<ul class=\"wp-block-list\">\n<li>Donn\u00e9es de commande et facturation : 7 ans (obligation comptable belge)<\/li>\n<li>Compte client : tant que le compte est actif, supprim\u00e9 sur demande<\/li>\n<li>Logs de connexion et statistiques : 13 mois<\/li>\n<li>Demandes de devis : 3 ans apr\u00e8s la derni\u00e8re interaction<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. Vos droits<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Conform\u00e9ment au RGPD, vous disposez des droits suivants :<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>Droit d&rsquo;acc\u00e8s \u00e0 vos donn\u00e9es<\/li>\n<li>Droit de rectification<\/li>\n<li>Droit \u00e0 l&rsquo;effacement (\u00ab droit \u00e0 l&rsquo;oubli \u00bb)<\/li>\n<li>Droit \u00e0 la limitation du traitement<\/li>\n<li>Droit \u00e0 la portabilit\u00e9 de vos donn\u00e9es<\/li>\n<li>Droit d&rsquo;opposition<\/li>\n<li>Droit de retirer votre consentement \u00e0 tout moment (pour les traitements bas\u00e9s sur le consentement)<\/li>\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">Pour exercer ces droits, contactez-nous \u00e0 <a href=\"mailto:emislunarium@gmail.com\">emislunarium@gmail.com<\/a>. Nous r\u00e9pondons dans un d\u00e9lai d&rsquo;un mois.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. R\u00e9clamation aupr\u00e8s de l&rsquo;autorit\u00e9 de contr\u00f4le<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Si vous estimez que vos droits ne sont pas respect\u00e9s, vous pouvez introduire une r\u00e9clamation aupr\u00e8s de l&rsquo;<strong>Autorit\u00e9 de Protection des Donn\u00e9es (APD)<\/strong> :<br>Rue de la Presse 35, 1000 Bruxelles<br><a href=\"https:\/\/www.autoriteprotectiondonnees.be\" target=\"_blank\" rel=\"noopener\">autoriteprotectiondonnees.be<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Cookies<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Le site utilise les cat\u00e9gories de cookies suivantes :<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cookies fonctionnels<\/strong> (toujours actifs) : panier, session de connexion, pr\u00e9f\u00e9rences linguistiques<\/li>\n<li><strong>Cookies de mesure d&rsquo;audience<\/strong> (soumis \u00e0 consentement) : Jetpack Statistics<\/li>\n<li><strong>Cookies tiers<\/strong> (soumis \u00e0 consentement) : avis Google via Trustindex, vid\u00e9os\/contenus sociaux int\u00e9gr\u00e9s<\/li>\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">Vous pouvez \u00e0 tout moment modifier vos pr\u00e9f\u00e9rences via la banni\u00e8re de gestion des cookies pr\u00e9sente sur le site, ou en effa\u00e7ant les cookies depuis votre navigateur.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. S\u00e9curit\u00e9<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Le site est prot\u00e9g\u00e9 par un certificat SSL (chiffrement HTTPS), des sauvegardes r\u00e9guli\u00e8res et un plugin de s\u00e9curit\u00e9 (Really Simple Security). Les paiements sont trait\u00e9s par des prestataires certifi\u00e9s PCI-DSS.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Modifications<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Cette politique peut \u00eatre mise \u00e0 jour pour refl\u00e9ter des changements de la r\u00e9glementation ou de nos pratiques. La date de derni\u00e8re mise \u00e0 jour figure en haut de la page.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 27\/04\/2026 La protection de votre vie priv\u00e9e est essentielle pour Lunarium. La pr\u00e9sente politique de confidentialit\u00e9 d\u00e9crit comment vos donn\u00e9es personnelles sont collect\u00e9es, utilis\u00e9es et prot\u00e9g\u00e9es lorsque vous visitez ou passez commande sur lunarium.be. 1. Responsable du traitement Lunarium &#8211; Dubois EmelineRue Sous-le-Bois 131, 7110 Str\u00e9py-Bracquegnies, BelgiqueBCE : 0782.669.640E-mail : [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 - Lunarium<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lunarium.be\/index.php\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 - Lunarium\" \/>\n<meta property=\"og:description\" content=\"Derni\u00e8re mise \u00e0 jour : 27\/04\/2026 La protection de votre vie priv\u00e9e est essentielle pour Lunarium. 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