{"id":3,"date":"2024-03-12T20:21:38","date_gmt":"2024-03-12T19:21:38","guid":{"rendered":"http:\/\/lunarium.be\/?page_id=3"},"modified":"2026-11-10T11:31:03","modified_gmt":"2026-11-10T10:31:03","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/lunarium.be\/index.php\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>Derni\u00e8re mise \u00e0 jour : 10 novembre 2026<\/em><\/p>\n\n\n<p class=\"wp-block-paragraph\">Votre vie priv\u00e9e compte autant que le soin apport\u00e9 \u00e0 chaque pi\u00e8ce. Cette page explique quelles donn\u00e9es je collecte quand vous visitez lunarium.be, passez commande ou r\u00e9servez un atelier, et ce que j&rsquo;en fais.<\/p>\n\n\n<h2 class=\"wp-block-heading\">1. Responsable du traitement<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Lunarium \u2013 Emeline Dubois, Rue Sous-le-Bois 131, 7110 Str\u00e9py-Bracquegnies, Belgique \u00b7 BCE 0782.669.640 \u00b7 emislunarium@gmail.com<\/p>\n\n\n<h2 class=\"wp-block-heading\">2. Donn\u00e9es collect\u00e9es et pourquoi<\/h2>\n\n\n<ul class=\"wp-block-list\"><li><strong>Commande<\/strong> : nom, adresses de livraison et de facturation, e-mail, t\u00e9l\u00e9phone, pour pr\u00e9parer, exp\u00e9dier et facturer votre commande (ex\u00e9cution du contrat ; obligations comptables).<\/li><li><strong>Paiement<\/strong> : trait\u00e9 directement par les prestataires de paiement ; je ne vois jamais vos donn\u00e9es bancaires compl\u00e8tes.<\/li><li><strong>Compte client<\/strong> (facultatif) : identifiants et historique de commandes.<\/li><li><strong>R\u00e9servation d&rsquo;atelier<\/strong> : nom, e-mail, t\u00e9l\u00e9phone, design choisi et nombre de personnes, saisis dans le calendrier de r\u00e9servation Google.<\/li><li><strong>Demande sur mesure<\/strong> : les informations que vous envoyez via le formulaire Google ou par e-mail, pour vous r\u00e9pondre et \u00e9tablir un devis.<\/li><li><strong>Mesure d&rsquo;audience<\/strong> : aucun outil actif pour le moment ; s&rsquo;il y en a un, uniquement avec votre accord (voir point 7).<\/li><\/ul>\n\n\n<h2 class=\"wp-block-heading\">3. Destinataires<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Vos donn\u00e9es ne sont jamais vendues. Elles sont confi\u00e9es, pour le strict n\u00e9cessaire, \u00e0 :<\/p>\n\n\n<ul class=\"wp-block-list\"><li>OVH SAS (France) : h\u00e9bergement du site ;<\/li><li>Stripe \/ WooPayments (avec Sift pour la pr\u00e9vention de la fraude) et PayPal (Europe) S.\u00e0 r.l. et Cie, S.C.A. (Luxembourg) : paiements ;<\/li><li>Mondial Relay ou un autre transporteur : livraison ;<\/li><li>Google (Irlande \/ \u00c9tats-Unis) : calendrier de r\u00e9servation des ateliers, messagerie, formulaire de demande sur mesure ;<\/li><li>Automattic (Jetpack, Akismet, WooPayments) : s\u00e9curit\u00e9 du site, filtrage des commentaires ind\u00e9sirables et paiements ;<\/li><li>Google (Google for WooCommerce) et TikTok (TikTok for WooCommerce) : pr\u00e9sentation des pi\u00e8ces sur Google et TikTok ;<\/li><li>Trustindex : affichage des avis Google, servi depuis notre propre serveur (aucune donn\u00e9e de visite n&rsquo;est transmise \u00e0 Trustindex ni \u00e0 Google).<\/li><\/ul>\n\n\n<p class=\"wp-block-paragraph\">Certains prestataires peuvent traiter des donn\u00e9es hors de l&rsquo;Union europ\u00e9enne ; ces transferts reposent sur les clauses contractuelles types de la Commission europ\u00e9enne ou le cadre de protection des donn\u00e9es UE\u2013\u00c9tats-Unis.<\/p>\n\n\n<h2 class=\"wp-block-heading\">4. Dur\u00e9e de conservation<\/h2>\n\n\n<ul class=\"wp-block-list\"><li>Commandes et factures : 7 ans (obligation comptable belge) ;<\/li><li>Compte client : tant qu&rsquo;il est actif, supprim\u00e9 sur simple demande ;<\/li><li>R\u00e9servations d&rsquo;ateliers et demandes sur mesure : 3 ans apr\u00e8s le dernier \u00e9change ;<\/li><li>Cookies : voir la politique de cookies.<\/li><\/ul>\n\n\n<h2 class=\"wp-block-heading\">5. Vos droits<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Vous pouvez \u00e0 tout moment acc\u00e9der \u00e0 vos donn\u00e9es, les faire corriger ou effacer, limiter ou refuser leur traitement, demander leur portabilit\u00e9 et retirer votre consentement. \u00c9crivez \u00e0 emislunarium@gmail.com : je r\u00e9ponds dans le mois.<\/p>\n\n\n<h2 class=\"wp-block-heading\">6. R\u00e9clamation<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Si vous estimez que vos droits ne sont pas respect\u00e9s, vous pouvez introduire une r\u00e9clamation aupr\u00e8s de l&rsquo;Autorit\u00e9 de protection des donn\u00e9es, Rue de la Presse 35, 1000 Bruxelles \u2013 <a href=\"https:\/\/www.autoriteprotectiondonnees.be\" rel=\"noopener\">autoriteprotectiondonnees.be<\/a>.<\/p>\n\n\n<h2 class=\"wp-block-heading\">7. Cookies<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Les cookies indispensables (panier, connexion, paiement, s\u00e9curit\u00e9) sont toujours actifs. Les autres ne sont d\u00e9pos\u00e9s qu&rsquo;avec votre accord, que vous pouvez modifier \u00e0 tout moment gr\u00e2ce au bouton \u00ab Pr\u00e9f\u00e9rences cookies \u00bb. La liste d\u00e9taill\u00e9e figure dans la <a href=\"\/index.php\/politique-de-cookies\/\">politique de cookies<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 10 novembre 2026 Votre vie priv\u00e9e compte autant que le soin apport\u00e9 \u00e0 chaque pi\u00e8ce. Cette page explique quelles donn\u00e9es je collecte quand vous visitez lunarium.be, passez commande ou r\u00e9servez un atelier, et ce que j&rsquo;en fais. 1. Responsable du traitement Lunarium \u2013 Emeline Dubois, Rue Sous-le-Bois 131, 7110 Str\u00e9py-Bracquegnies, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 - Lunarium<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lunarium.be\/index.php\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 - Lunarium\" \/>\n<meta property=\"og:description\" content=\"Derni\u00e8re mise \u00e0 jour : 10 novembre 2026 Votre vie priv\u00e9e compte autant que le soin apport\u00e9 \u00e0 chaque pi\u00e8ce. 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